Residential Inquiries

Commercial Inquiries

Genesis Sod Farms - Sod Installation Companies Near Me

When it comes to a guarantee or warranty on the sod purchased from an Indianapolis sod company, here are some general things to keep in mind.

What type of guarantee or warranty do Indianapolis sod companies offer?

The guarantee or warranty provided by sod companies in Indianapolis may vary. Here are some common questions and answers regarding the guarantees or warranties offered:

Is there a guarantee on the quality of the sod?

Many reputable sod companies in Indianapolis, including Genesis Farms, offer a guarantee on the quality of their sod. This typically ensures that the sod you receive will be healthy, free from pests or diseases, and of the specified grass variety.

What is the duration of the guarantee or warranty?

The duration of the guarantee or warranty can differ between sod companies. Some companies offer guarantees for a specific period, but generally, you can expect sod care and maintenance responsibility and risk transfer to the homeowner after the installation of healthy sod.

What does the guarantee or warranty cover?

The coverage of the guarantee or warranty can vary. It often includes factors like sod quality, proper installation, and initial establishment. This means that if you encounter issues related to the sod’s quality or health when it is delivered, the company may replace or address the problem at no additional cost.

What is typically not covered by the guarantee or warranty?

While the specific exclusions may vary, some common items not covered by the guarantee or warranty include:

  • Damage caused by improper installation or maintenance.
  • Issues resulting from neglect, lack of watering, or failure to follow care instructions.
  • Damage caused by extreme weather conditions, natural disasters, or acts of God.
  • Damage resulting from pests, diseases, or weed invasion after the initial establishment period.

What steps should I take if I encounter issues covered by the guarantee or warranty?

If you encounter problems within the specified guarantee or warranty period, it is recommended to:

  • Contact the sod company promptly and inform them about the issue.
  • Provide necessary documentation, such as proof of purchase and any required photographs or evidence.
  • Follow any instructions or procedures provided by the company to initiate a claim or resolve the issue.

Can I purchase extended warranties or additional coverage?

Some sod companies may offer extended warranties or additional coverage for an additional fee. These options can provide extra peace of mind and protection beyond the standard guarantee. Check with the company for any available options and associated costs.

Are there any conditions or requirements for maintaining the guarantee or warranty?

Sod companies may have specific conditions or requirements to maintain the guarantee or warranty. These may include following proper installation and maintenance guidelines, watering instructions, and providing necessary documentation when making a claim.

Can I transfer the guarantee or warranty to a new homeowner if I sell my property?

The transferability of the guarantee or warranty depends on the specific terms and conditions set by the sod company. Some warranties may be transferable to new homeowners, while others may be non-transferable. It is best to check with the company regarding their policy on warranty transfers.

How can I obtain more information about the guarantee or warranty from an Indianapolis sod company?

To obtain specific information about the guarantee or warranty provided by a particular sod company in Indianapolis, it is recommended to contact the company directly. They will be able to provide detailed information about their specific policies and answer any additional questions you may have. At Genesis Farms, we stand behind our beautiful lush sod and ensure it is delivered in pristine condition to you.

If you are offered a warranty to purchase, remember to thoroughly review the guarantee or warranty terms and conditions provided by the sod company you choose to ensure you understand the coverage and any applicable requirements.

Recent Posts

Only need a few rolls of sod? Give us a call to schedule a pickup!